Invoice issuance

The seller must issue an invoice for the delivery of goods or services and hand it over to the buyer. The buyer must receive the invoice and keep it immediately after leaving the business premises. For online transactions, the invoice is issued when the goods are shipped to the buyer. The buyer receives the invoice together with the ordered products. 

The buyer is obliged to verify the accuracy of the information before placing the order. Objections regarding the accuracy of issued invoices submitted later will not be considered. 

 

Payment methods

We offer the following payment methods: 

- Cash on Delivery 
The buyer pays the postal worker upon receipt of the goods.

- Bank transfer to the account of Amanzi s.p., operator of the online store, www.supstore.si. 
The proforma invoice must be settled within 3 working days; otherwise, the order will be canceled. 

- Payment by credit/debit card 
Payment with Visa, Mastercard, American Express – through the secure online payment system PayPal.

The online store uses Bankart for online payments. Bankart is a secure online payment system that uses technical tools to monitor and prevent card abuse, operating in near real-time (NRT) and real-time (RT) modes, allowing suspicious transactions to be declined during authorization.

 
-Payment in Store 

If you wish to personally collect the ordered goods in our store and pay for your online order upon receipt of the goods, choose this option. 

When choosing the "Payment in Store" option, payment can be made in cash, with a debit card (BA, Karanta), or with a credit card Visa, MasterCard, or Diners.

- Installment Payment 
We offer installment purchases in the supstore.si online store for purchases over €580.00 including VAT.

The service allows payment: 
• in 2-12 monthly equal installments 
• without additional costs for the cardholder

The service is intended for installment purchases. 
For holders of NLB deferred payment cards: Karanta, Visa, and MasterCard.

 
Loan and business cards are not eligible for this service. 

Selected items remain the property of Amanzi s.p. until full payment is made. 

NOTE: In case of suspicion of legal violations or harming the interests of websites managed by the provider by placing orders, the provider reserves the right, at its sole discretion, to request prepayment from the user. In such a case, the buyer will be notified and, by agreeing to the notice, a proforma invoice will be sent, which must be settled before shipment of the order.